Less admin
Capture notes, assign teams, and keep records in one place — not across spreadsheets.
NDIS care management
NDIS care software that cuts admin, not corners
Notes, incidents, participants, and workforce compliance — one cloud platform for Australian providers.
Free forever for up to 10 staff. Try Bells for 30 days — no credit card.
- Built for NDIS
- Australian support
- Self-serve in minutes
- Support worker app on iOS & Android
Built for NDIS
Notes, incidents, risk & participant records
Free to start
No credit card. Try Bells for 30 days
Role-based access
Owners, managers & support workers
Support worker app
Live on iOS and Android — every plan
Australian support
Real people who know disability care
Why BellsCRM
Less admin. Safer care. Clear compliance.
What providers need day-to-day — without enterprise complexity.
Safer care
Participant profiles, risk assessments, and service delivery teams stay visible to the right people.
Clear compliance
Incidents, mandatory reporting, and workforce expiry alerts ready for audit.
See the product
Built for how NDIS teams actually work
Real screens from the live platform — not mockups.
Progress notes
Structured shift notes with participant context.
Incidents
Regular and mandatory incident reporting in one place.
Compliance alerts
WWCC, screening, and plan expiry visibility.
What matters to providers
Six capabilities. No fluff.
Live today for care delivery and compliance.
Progress notes
Daily shift notes with participant context.
LiveIncidents
Regular and mandatory incident reporting.
LiveRisk assessments
Structured digital risk assessments.
LiveParticipant 360
Plans, medical info, teams, and contacts.
LiveTeams & permissions
Role-based access and caseload assignment.
LivePolicies & documents
Staff and client file uploads, plus policy acknowledgments.
Live
How it works
Three steps to get started
Self-service signup — explore in minutes.
Step 1
Create a free account
Create your company and owner account. No credit card.
Step 2
Set up your organisation
Add employees, teams, and participant profiles.
Step 3
Run daily operations
Log notes, manage incidents, and monitor compliance.
Support worker app
The support worker app is live
iOS and Android. Included on Free, Bells, and Elite — notes, incidents, and field work from the phone.
Download buttons will appear here shortly. The app is already live and included on every plan.
Pricing
Simple pricing. No hidden costs.
Free forever. Bells is $5 per approved user / 30 days.
Staff
- Up to 10 approved staff
Features
- Employee, client & SD team management
- NDIS plan tracking, progress notes & incidents
- Two incident investigations per month
- Risk assessments
- Employee and client document uploads
- Support worker app for iOS and Android
- Organisation policies & role-based access
- In-app notifications & basic email
- Email support (SLA 1 week)
- Up to 10 approved staff
- Free forever
Bells
For growing providers who need workforce compliance and unlimited investigations.
$5
/user/30 days
Start 30-day trial
Staff
- Unlimited approved staff
Features
- Everything in Free
- Unlimited investigations
- Workforce compliance dashboard
- Investigation insights
- All email notifications
- Premium support (SLA 2 days)
- Unlimited approved staff
- $5 per approved user / 30 days
- 30-day Bells trial
Elite
For organisations that need audit logs, elite support, and custom implementation.
Custom
Contact sales
Chat on WhatsApp
Staff
- Unlimited approved staff
Features
- Everything in Bells
- Organisation audit logs
- Custom implementation
- Elite support — on-call & WhatsApp
- 50% off upcoming apps (locked in at signup)
- Unlimited approved staff
- Custom pricing arranged with sales
Testimonials
Trusted by growing NDIS providers
We’re a small team, and everyone handles a bit of everything. Having notes, records, and documents in one place means I no longer have to juggle spreadsheets and paper files alongside everything else.
I started with the free Basic plan without providing any card details, so there was no risk in trying it. I could see how it worked for my team before deciding whether we needed anything more.
When an incident is reported, I see it immediately and can respond the same day. I also have a clear, dated record of what happened, so I don’t have to piece everything together later.
FAQs
Quick answers
What providers ask before creating an account.
Can I switch plans later?
Yes. Switch Basic and Pro anytime from Settings → Billing. The new rate applies on the next 1st-of-month invoice. Elite is arranged with our sales team.
Is there a free trial?
Yes. Basic and Pro include at least a 30-day free trial — no credit card. If those 30 days finish before the 20th, leftover days that month are invoiced. If they finish on or after the 20th, leftover days stay free and the first invoice is the 1st of the next month. You can also start paying during trial from Billing.
How does monthly billing work?
We bill monthly in advance by bank transfer. On the 1st we invoice the coming month using that day’s staff count. Each invoice lists named staff and the days or month charged. Custom rates can be arranged with us.
Are there setup or onboarding fees?
No. Onboarding support is included so your team can get started quickly.
Get started today
Create your free NDIS software account
Free forever for up to 10 staff. Try Bells for 30 days — no credit card.